Quest Diagnostics

In 2010, Quest Diagnostics, a leading provider of diagnostic information services, partnered with Hot Studio, a New York–based creative agency to redesign their website and mobile app. The goal was to create a more intuitive, patient-centered digital experience that simplified how users accessed test results, scheduled appointments, and better understanding of their health information.

In my role as Visual Designer for Quest Diagnostics, I worked closely with UX designers and stakeholders to modernize both the website and mobile app. My responsibilities included translating user research into wireframes and user flows, and refining the final UI designs. The redesign prioritized accessibility and visual clarity to help patients easily find information, understand test results, and schedule appointments.